Chapter: Simple Solutions
One of the biggest cosmetic companies in Japan received a complaint from a customer about receiving an empty perfume box. A huge technical and management meeting was called to investigate how an empty box could’ve reach the market. They were able to figure out that the mistake had been made in the packaging sector, and so they invoked the efforts of technical engineers to make such a robust and reliable system that not even a single box would end up empty during packaging. In order to do this, the engineers had to redesign the entire system that was in use and implemented a surveillance system costing millions of Yen.
The same problem was experienced by a small soap manufacturing company in India. They too, received complaints about empty boxes. The manufacturer in India however, solved this problem in a thousand fold simpler way and at a cost of almost nothing. He just bought a large industrial fan and placed it facing the conveyor belt that the soap boxes travelled along. The empty boxes flew away and the soap carrying boxes would move ahead for storage.
Possible Moral
Always look for simple solutions and avoid complicated ones in order to economize your resources.
Story from We All Need Heroes: Stories of the Brave and Foolish.
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