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"stop trying to calm the storm, calm your self the storm will pass".

Walk away. It's the oldest trick in the calming-down book. This tactic can benefit you both and also help balance the overall work environment if you understand when it's appropriate. If you're in the middle of hashing it out, don't retreat until you've heard what the other person has to say. If the conversation has devolved, neither of you are saying anything productive or you have resorted to hurling hurt feelings at each other. It's probably time to take your stroll. Speak calmly and clearly to let the other person know you're going to remove yourself from the situation. Then do so, without storming off. Your exit is not part of your argument.

Clear your mind. After you've removed yourself from the argument, stretch your stroll into a walk. Get some fresh air. Push all of the fallout from your brain and replace it with pleasant memories, such as a good weekend or a recent gathering with friends. This kind of neurological substitution really can work wonders. If your walk takes you to a quiet spot, consider a brief break to meditate and re-center yourself.

Engage in another task. Sometimes, immersing yourself in a new effort is the best way to calm down. Calm your nerves by vigorously working to attain a plausible goal. In fact, it's been proven that high stress levels actually can make you work more efficiently. Perhaps something good can come out of your bad argument.

Consider the nature of the argument. Empathy is an important attribute to fostering long-lasting, positive coworker relationships. If you have a confrontation, remember your coworker's unique perspective comes from the other tasks, stresses and relationships they're dealing with daily just like you are.

A few words about empathy. You have to be clear. But there are two kinds of clarity. The first kind is easy: "I feel this way." That's clear, if somewhat unhelpful. The second kind involves a little more work: "I believe that you feel this way. But I feel this way." That's empathy. And empathy changes everything. The whole idea of any kind of conflict management is to understand why the person is doing what they're doing that's driving you crazy. You can often solve the problem or learn to tolerate it or generate a work-around. Try and cool down a bit. Take a breath. Now check your assumptions. Try to see things from the other person's perspective. Ask yourself if you've had any role in the offending behavior, even indirectly. I mean, could it possibly be true that your own actions have contributed to the behavior you're objecting to? If so, you need to acknowledge your role. Define it. Go ahead, say it out loud. This exercise helps people like us recognize an essential truth: We are not right. We just aren't. The other person is not wrong. The truth is somewhere in between. Always.

Make amends. This often is the hardest step. After an argument, most people think of themselves as victims and perceive the other individual as the perpetrator. Eventually, though, comes this realization: Both people usually share some blame. That's why it's important to make amends. Apologize for your role in the argument, try to empathize with the other individual, and initiate the process to correct the course your relationship is taking. In the end, it will be the best thing for you as well as your workplace.

It's fine to seem annoyed and offended. Unburdening yourself of those feelings can be an important release, and it starts things off in an authentic way. But to help the other person help you fix the problem, you have to quickly dispense with the offense. You have to move on to the point of the conversation. When people are emotional, it's like your brain: It can be emotional or kind of rational and cognitive. It can't be both simultaneously. So what you need to keep in mind is when you're highly emotional, it's not a good time to try to resolve peer-to-peer conflict. People make really bad decisions when they're highly emotional. That's not the time to intervene. If your anger rises, if your annoyance defines the conversation, then you'll come across small and weak. As powerful as bluster seems, it only makes us smaller. This is ironic, because what you're doing—trying to correct a problem—is a noble thing. It's ironic that getting into an argument can be so easy, almost effortless, really -- while getting out of one is so very difficult. If you find yourself in this unenviable position, understand that you hurt yourself and your reputation when you try to be petty instead of compromising. You probably won't end up a Zen master, but less stress and more reconciliation at work might just help you live a little longer.

Published By Maya U.

if you have questions please ask, i would answer them


= Maya...

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