What's So Good About Picking Up The Pieces?

Six

"Hey Autumn?" Tiffany called out to me as I walked out of my office.

I sighed. "Yes, Tiffany?"

"Mr. and Mrs. Jones are guests here, and they are asking to speak with you."

I grabbed the bridge of my nose and glanced at my wrist watch (which I only ever wore at work). "Tiffany, it's three o' clock now. It's something that you can't handle?"

"Believe me Autumn, I've tried, but they're such assholes." She scowled and shook her head.

 "I'll see what I can do," I muttered with exhaustion. Alright Autumn, put on your happy face. Forging a friendly smile, I approached the elderly couple. "Yes, Mr. And Mrs. Jones, what can I do for you?"

"Yes, hello Autumn. We are not happy with our service here," Mr. Jones spat.

I nodded my head slowly. "And why is that, Mr. Jones?"

"First off, we ordered and payed for room service, but it never came. Secondly, the maid never once came and cleaned our suite throughout our entire stay. And thirdly, the employees are quite rude!" he exclaimed. "I don't want to be paying nearly two hundred dollars a night for awful service!"

I continued to nod my head at him, and gave the most genuine smile I could manage. "I apologize sincerely, Mr. and Mrs. Jones. What can we do for you to make this better?"

"Well for starters, you need to fire just about all of your cleaning staff. And secondly, we would like our money back for the room service we never received."

"Yes, well-"

"OH MY GOD MOM, IT'S VIC FUENTES!!" a younger girl's voice screeched. I looked up first to see a girl, looking somewhere around sixteen or seventeen years old, standing by her family. She looked completely out of place as her family dressed like an average, all American family, but she wore all black, dark eyeliner, had a nose stud, and had long flippy hair. "I can't believe Vic Fuentes is here! I knew this family vacation was good for something!" she screeched.

I matched her gaze as Vic stood by the front doors of the lobby, smiling at her sweetly. Soon, she escaped her family to scurry to his side.

"Excuse me?"  Mrs. Jones snapped her fingers in front my face. I shook my head viciously.

"I'm incredibly sorry, Mr. and Mrs. Jones. Well, we can go ahead and refund the room service charges back to your credit card, and we'll go ahead and throw in one overnight stay for free. It's all on us. Would that be okay?" I asked distractedly as I watched Vic talk with his overly excited fan.

"That will do. Finally, some kind of service was given," Mr. Jones mumbled with an unappreciative tone as he snatched  his items, and his wife's hand, and stormed out of the hotel. What assholes.

"I'll be right back, Tiffany," I excused myself as I stepped closer to Vic and the fan-girl. I heard her babbling on and on about how much she loves him and his music.

"Alright then, Jessica. Keep being awesome, and just stick it out, okay? I promise, things won't be bad forever," Vic finished as he hugged her tightly. Aww, Vic has such a soft heart for all of his troubled fans. She nodded speechlessly as tears strolled down her cheek. Finally, her parents hissed at her to return. 

"What are you doing here?" I asked, embarrassed. The last thing I wanted Vic to see me wearing were my work clothes, but I was pretty much screwed on that.

"I can't come see you at work?" he asked, chuckling.

"No. You can't, not when I look like this," I whined as I motioned towards my work outfit and began to walk away from him.