Hi, this is ______. This is just a quick courtesy call, because I see that your home comes up to POSSIBLY qualify for the new California Energy Program that can help save and make you money.
OBVIOUSLY, a lot of people WANT to qualify but not everyone does.
So I will ask you a few questions to see if you MAY qualify.
Are you spending over $70 on electricity?
What is your utility company?
(MAKE SURE $70 IS ON ELECTRICITY ALONE NOT INCLUDING GAS, WATER, TRASH, SANITATION, ETC.) THEN ASK SPECIFIC AMOUNT AS AVERAGE
Are you the homeowner?
Follow up: Are you the ONLY one on title or is there anyone else on title with you?
Are you on a discount from your utility company?
Do you live in a single family residence? AND HOW MANY YEARS HAVE YOU LIVED IN YOUR HOME?
Are you married? (We need the spouse at the appointment-they will also qualify)
Ok great, sounds like you MAY qualify for these programs. What we do is send someone to your home to further check your situation and see if you DO qualify. They need to come out to check the roof, shading issues, electrical panel, structure of your home, and kilowatt usage to basically see if solar is even suitable for the home. They will also check to see what programs you qualify for as a homeowner.
It is now (current time in PST). So does today at (3 hours from now) sound good, or is (5 hours from now) better?
Perfect, now I am just going to grab that time slot so we don't lose it.
Could you please verify the ADDRESS that we will be sending the representative out to? (HAVE THEM READ THE ADDRESS TO YOU -DO NOT READ TO THEM WHAT IS ON THE SCREEN)
And who do I have the pleasure of speaking with?
Ok great. Just to let you know, the analysis will take 60 to maybe 90 minutes depending on your questions. You will receive a dispatch call a few hours prior to your appointment to let you know who is coming out. Obviously we have a huge volume of people calling in for appointments so what I have to do now is transfer you over to my scheduling manager to make sure the time slot we grabbed is still available, please stay on the line.
