To Love Me (COMPLETED)

Chapter One

Chapter One

"Thank you for calling TAC mobile how can I help you today?" ini-adjust niya ang kanyang eyeglasses habang tinatanggap ang call mula sa isang caller niya.

"My phone is not working I've already made a payment." Tiningnan niya sa kanyang system ang phone number nito, naicheck niya agad kung existing customer nga nila ito at kung may previous records na ba ito. Luckily hindi new caller dahil nagregister agad sa kanilang Direct Manager, ang tawag sa software na gamit nila, ang phone and account number kung saan nakaregister ang customer na tumatawag. "I want a refund!" tumaas ang kilay niya sa request nito, agad-agad?

"I do apologize for the inconvenience ma'am, I know how frustrated you are right now." Lumabi siya sa spiel na ginamit niya sawang-sawa na talaga siya. "Don't worry let me help you with that, can you provide me your account number please." Magalang pa rin na wika niya kahit na hindi na talaga siya nagpupull up ng account dahil pull up na ito, nagdodocument na lang talaga siya sanay na siya sa mga customers na tulad nito.

Naicheck na rin niya ang account ng customer at alam na niya kung bakit hindi pa rin connected ang line nito.

"Can you please confirm the name of the account, please?"

"Cindy Standford."

"Okay Miss Stanford, please bear with me for a while my system is currently looking for your account." Uminom muna siya ng coffee habang tinatantiya niya ang pagpull up niya ng account ng customer. "Okay here it is." Kunwari pang excited siya kahit na gusto na niyang itapon ang PC niya sa pinakamalapit na bintana. "Miss Stanford as I've check your account, the reason why your line is not connected yet is due to an existing amount. We haven't received your payment for the month of November."

"That's plain stupid I've made my payment yesterday!" sigaw nito, tiningnan niya ang sinasabi nitong payment. May nagregister nga doon.

"Oh I see, yes, ma'am we've actually received a payment yesterday however the amount you've paid is not the same amount registered in your bill. You still have to pay the remaining balance on or before the due date which was a week ago. But if you wish to have your line reconnected as soon as possible you can pay your remaining balance today through your credit or debit card." Ngumiti siya.

"Oh God, I know this will happen. It's your fault, you've been sending me too many bills and I don't even know what bill is due for me to pay." Galit na reklamo nito sa kanya.

"I'm sorry for that ma'am, I'll inform our mailing team regarding your bill issues." Itinype niya ang concern nito sa notes niya. "Do you wish to pay today?"

"I'll use my HSBC credit card."

"That would be lovely." She opened their payment system, the customer dictated her account number and other personal information which can't be divulge because of privacy matters. Nakahinga siya ng maluwang ng tinanggap iyon at may malaking confirmed payment sa screen niya. "The payment was confirmed, please take note of your payment reference number that's 012xxxxxxx," she pressed the connect request on the customer's account. "Your service will be reconnected within the new few hours, however if the service still doesn't work after three hours please contact our technical support at this number 123-456-000. For any concerns you may log in to our website, ." tiningnan niya ang time nasa kanilang official watch, ngumisi siya ng makitang matatapos na iyon ng ilang minuto. Rest day pa naman niya mamaya hanggang sa susunod na araw kaya solve na solve siya. "Is there anything else that I can do for you ma'am?"