Chapter XXVII

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"I really apologize about all the inconvenience you've experienced with the service Miss Delgado. Rest assured everything is fixed now. We've also adjusted your bill to make sure we can compensate for the service you've lost. Would there be anything else I can help you with today?"

As soon as her customer on the other line ended the call, she removed her headset from the hard phone, stood up, and carried her tumbler along with some of her other stuff. 

"O, aalis ka na ba?"

She smiled as she saw her team leader stood up as soon as she came near him. He was around thirty five years old filled with Tattoos in his arms habang ang suot nito ay isang simpleng polo shirt. She has always admired him of how intelligent he is and of how business minded he was. Naging close niya ito since three years ago. They went through training together at ni hindi niya nalaman na Team Manager pala ang posisyon nito hangga't hindi sila nakarating sa production floor. Masyado itong secretive pero ipinagpasalamat niya pa rin na hindi ito naging hambog sa kung ano mang posisyon ang pinanghahawakan nito. He was the only one she was close with sa buong production floor. 

He helped her through so much lalo pa't wala siyang kaide-ideya kung ano ang mga ginagawa sa ganito'ng trabaho. 

On her first day, she cried in front of him dahil sa walang tigil na pagmumura ng customer niya. That was her initiation. Yet, he was there to comfort her and to assure her that it would get easier. It did, but it took a very long time for her. 

Her eyes roamed around the entire production floor. Today was her last day. After working in the Business Process Outsourcing Industry, she's finally letting go of the headset and the tumblers and is now set out to take in a new adventure. She spent three years of her life juggling between her classes, her BPO Career, and her Business. Noong una ay nag-apply lamang siya upang maranasan kung paano ang proseso ng Customer Service. She aimed to have one for her business someday. 

Hindi niya napansin na tatlong taon na siyang pumapasok and that she was enjoying it. There were days that she felt like she just wants to quit. But her Team Manager and closest friend Enzo was always there to guide her and to help her.

"Oo eh. Ikaw di ka pa ba uuwi?"

Her whole team prepared a potluck for her during their lunchtime. Alam kasi ng mga ito na hindi na siya nagtatagal sa opisina pagkatapos ng shift niya. 

"I was just waiting for you. Let's go!"

"Wait, sa'n mo na naman ako dadalhin?"

Ganun ito palagi sa kanya. Randomly, he takes her to places she has never been too. Mahilig ito sa joyride at madalas na siya ang isinasama. Hindi niya alam kung may girlfriend ba ito o boyfriend. All she knows is that they were really good together at gusto lang niyang i-enjoy ang company nito.  

"You'll see."

Hindi na siya umalma nang makasakay na sila sa sasakyan nito. Umabot sila sa paborito nitong hang-out. A place not too far from the city na may overlooking view. He grabbed a whole six pack of Heineken and gave one to her. 

Naupo sila sa harap ng magandang view ng buong syudad. He always loved these peaceful places. They always fill these moments with random conversations. Minsan kapag masyado na siyang pagod ay dinadala siya nito sa lugar na 'to to unwind. 

She's always loved having him in her life. How he has always been her guiding light sa gitna ng lahat ng kaguluhan sa buhay niya.

"So, what's next for you Juls?"

Tumungga muna siya sa bote'ng inabot nito kanina bago siya sumagot.

"Well, you know where I am going."

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