Whispers of Hope ✓

CHAPTER 17

ISHITA'S POV

"When will Mrs. Santos come back?"

I asked Luna as we sat on the public lounge of the massage center. It's already lunch break and everyone decided that we have an open lunch together at the public lounge. The day after going out with Joshua, I had it hard to adjust coming back again at work as it's been a week or more since I officially got back to work in the massage center. And then I also came back in hopes of talking to Mrs. Santos my employer at the same time manager, regarding the job offer of Joshua. I almost didn't want to mention anything because I for sure know that Mrs. Santos might feel bad hearing about it. But since I didn't want to hurt her feelings any more so I expect, I will have to talk to her as soon as possible. But then, upon deciding to talk to her, I heard from Luna that Mrs. Santos is out of town for personal reasons.

"Not quite sure but she called a while ago that she'll come back by this evening. Why do you ask?"

Says Luna as she dug into her food. I nodded and shrugged resuming my lunch as I checked the time. She'll be back then by 6pm or so.

"I have something to tell her, just that."

She shrugged as we all continued to eat and by the time we all finished, the receptionist ringed us that a VVIP has come and wanted a massage service asap. For instance, all of us strode to the staff hall and prepared. And since it was a walk-in customer, we didn't know yet whom to do the service. Walk-in customers will have to choose by then as it is a customary rule of the massage center. If it's not by the manager's recommendation, then the customer will have to choose a therapist herself.

"Where's the VVIP then?"

I asked the receptionist as she told me she already sent her to the VVIP room.

"and there's a total of 13 appointments by 1:30. We will have to divide y'all for the incoming 13 customers. Now the question is who will handle the VVIP?"

"Can I check her information?"

I asked as I went and checked the VVIP's information on the pc. It says the VVIP is a 29 years old woman. She has past injuries on her back as she was an athlete in her college days. Her injuries weren't severe and was treated and she recovered completely. The VVIP is also a regular at a certain massage center—in India?

I furrowed my brows as read her information further. India is a far way land for her to transfer here in the Philippines just for a massage service; just why did she come all the way here? I wondered as I continued to read her information and by then I found out she's a moderate to semi-hard.

"I'll have the VVIP."

I said as everyone nodded. Luna thanked me for volunteering to handle the VVIP as I just gave her a smile. For us therapists, handling a VVIP customers is triple stressing because we have to double or even triple the customer service whereas we have to be extremely careful. Many of the VVIP's we had just have these different attitudes and just can blame us for any simple things; some are overly sensitive and some even overreacts too much that they even call the manager over just a little thing. So we don't really like it when a VVIP comes in the massage center but so far for me, the VVIPs I handled were kind like Layad and ma'am Isabella.

I then strode to the VVIP room, knocked and entered as soon as I heard the customer permitting me to come in. As I enter, the VVIP already is seated by the far end of the massage bed and is now smiling at me. She looked genuinely kind so I gave her a small smile. I do hope she's kind.

"Good morning ma'am. Are you ready for the assessment?"

"Yes, very much."

I nodded and then prepared her a cup of warm tea; handed her and picked the assessment chart.