Hearts Between Colors (Isla Contejo #3)

Chapter 3

NAPAPADYAK ako at impit na napatili nang sa wakas ay makapasok ako sa hotel room ko. Hanggang ngayon ay medyo nanginginig ako sa sobrang inis dahil sa front desk manager na 'yon! Ang kapal ng mukha! He was so sarcastic. I was so annoyed even before he came, but I didn't expect that I would be more annoyed when he started talking!

Ang buwisit na 'yon! Maireklamo nga!

But before that, I think I should call Tita Deborah first. Isa pa 'yon e. Hindi ako mai-stress nang ganito kung hindi dahil sa kapalpakan niya.

I sighed and shook my head in disappointment before I walked towards the couch. I sat on it and took a few deep breaths before I dialed Tita Deborah's number. Nakailang ring pa muna bago niya sinagot.

"He--"

"Tita!" medyo inis kong bungad. "My God! Do you know what just happened while I was checking in?"

"Huh?" she sounded confused. "Why? What happened?"

I sighed and rolled my eyes. I told her everything that happened at the front desk. I couldn't also help but blame her for it. I knew she just probably forgot because she was busy with so many things, but I was just currently so pissed! Hanggang ngayon, nananakit ang ulo ko sa stress at mabigat ang paghinga dahil sa tensyon.

"Oh, my, I'm so sorry, hija! Pangalan ko ba ang nailagay ko?" Malakas siyang napabuntonghininga. "Nagiging makakalimutin na talaga ako. Pasensya na."

Wala naman akong ibang magagawa kundi tanggapin ang sorry niya at hayaan na lang 'yon. Medyo kumalma na rin ako habang tumatagal ang pag-uusap namin. Nalihis na ang atensyon ko mula sa mga pangyayari sa front desk kanina.

"Basta just enjoy your stay there, huh? 'Pag hindi oras ng shoot, maggala-gala ka r'yan. Magsama ka lang ng assistant o kaya'y staff," sabi pa niya bago nagpaalam.

Nang maibaba ko ang tawag ay humalukipkip ako at gumala ang mga mata habang naglalakbay ang isipan. Napagmasdan ko tuloy nang mabuti ang kuwartong tinutuluyan ko. It was beautiful and looked regal. The walls were painted with white. Some displays were artificially gold. The curtains of the balcony were also gold, even the headboard of the king size bed.

Nag-indian sit ako sa kulay itim na couch at muling naisip ang gagawin. I really wanted to complain to the customer service of the hotel about that rude and sarcastic front desk manager. Naiinis pa rin talaga ako!

Muli kong kinuha ang cellphone ko at hinanap ang website ng hotel. I scrolled down until I got to see a portion for reviews and messages. I took a deep breath and started typing.

From: larseahordoveza@cptbusiness.com

Greetings!

I got some problem checking in a while ago because my name couldn't be seen in your system. It turns out that my room is under my manager's name (I wasn't the one who booked my room, so I didn't know). I asked for a hotel manager because the front desk lady was no help. A front desk manager named, Rodean, was the one who faced me. And I am sending this message to show my disappointment towards him. HE WAS RUDE AND VERY SARCASTIC. Do you really hire employees with attitude like that? His tone of voice, the way he answered everything I said -- it sounded sarcastic and boastful. I am so disappointed. To think that is just my first time in this hotel, but I got to experience something like that? It's saddening. I hope next time, think twice of hiring people. He did somehow help in solving the problem I had in checking in, but still, I'm sorry 'cause I really got so disappointed. Hope this won't happen again.

Sincerely,
Larseah Guillana Ordoveza

Nakahinga ako nang maluwag nang sa wakas ay mai-send ko iyon. I hope I get a reply and I was really hoping that it would reach that arrogant Rodean. Sana ay may mapatunguhan naman ang message kong iyon. Tama lang naman siguro ang ginawa ko. Hindi naman ako magrereklamo kung hindi ako sinagot-sagot ng mayabang na manager na 'yon.