Stealing The Wind But Not The Moon [Completed]

94. Xiang Feigned Annoyance.

After the meeting concluded, Chu Zhichen proceeded to integrate Yisi's current projects. In order to compare their effectiveness, he selected a portion of the projects spanning three months, six months, and one year of the contract, and handed them over to the customer success department to handle the after-sales process.

Following the handover, Chu Zhichen invited Director Wu to the department for a small internal discussion. They focused on the comprehensive and in-depth coverage of after-sales practices by the CSMs.

Chu Zhichen emphasized that if they followed the same standard, the workload would double at the very least.

The integration of Xiang Yue and Yisi's business was a significant development, leading to the gradual standardization of procedures. It became essential to learn the advanced practices and abandon outdated ones.

Chu Zhichen hoped that everyone would understand his decision as a means to establish standardized business procedures and alleviate the pressure on the sales department. This would allow them to concentrate on the core aspect of "sales" itself.

At another level, since he had recently taken over as director, his support base was limited, making it crucial for him to gather the support of others.

This decision would benefit Yisi's long-term development and the department's short-term performance. Naturally, the majority of people supported him. Others couldn't fault the decision, and it was only a matter of time before attitudes changed.

At the conclusion of their discussion, Chu Zhichen accompanied Director Wu to the elevator room and expressed his gratitude, saying, "I appreciate you taking the time out of your busy schedule."

Director Wu replied, "Director Chu, it's no trouble. It was valuable for us to discuss together. It will make it easier for me to manage the projects going forward."

Chu Zhichen responded, "Thank you for your understanding."

Director Wu was an intelligent individual. Although he wasn't familiar with Yisi's situation, Chu Zhichen's reputation within the company was well-established. Being personally appointed as director by Xiang Mingzhang only added to his credibility.

As the elevator arrived, Director Wu stated, "Don't worry, Director Chu, I've got it under control."

Returning to his office, Chu Zhichen wrote a report on the progress of the after-sales process and printed it out for Xiang Mingzhang to review.

Excluding the time when he was idle, this was the first time Chu Zhichen entered the CEO's office since his transfer to the department. Pushing the door open, he habitually greeted, "Mr. Xiang."

Xiang Mingzhang raised his head and inquired, "Director Chu, what can I do for you?"

With a half-smile, Chu Zhichen approached the table and handed over the report, saying, "The handover with Supervisor Wu is complete, and I request your signature, Mr. Xiang."

Xiang Mingzhang took the pen, but noticed that the ink was running low. He fiddled with it between his fingers and remarked, "Wait a moment, I'll ask Secretary Feng to come over."

Chu Zhichen pushed the internal telephone away from Xiang Mingzhang's reach. He walked around the table to grab the ink bottle, placed it on the table with a thud, and stated, "It's quite unnecessary to trouble the secretary for such a trivial matter, don't you think?"

Xiang Mingzhang raised his head and responded, "I can't help it, my previous secretary spoiled me."

Chu Zhichen quickly fixed the pen and confidently urged, "Please sign it quickly."