Eksena sa Opis.
Me *reading the customers feedback*
Verbatim: "The agent is too personal"
*basa ng convo between customer and the agent*
Agent: I like your name (Steve)
Customer: Thank you.
Note: lalake si agent.
Me: *bubble thought* para may mali nga.
Agent: Where are you from?
Customer: *somewhere in U.S
Agent: It's my dream to go there someday.
MAYBE WE CAN MEET?
Me: Coooooaching! Halika dito. Bukod sa I like your name. Mag eyeball pa kayo ng customer?
Mahaderang Teammate: eh TL di ba sabi nyo maging G.R.O. din sa customer (guest relations officer)
Me: 😣😏🙄
Totoo naman sabi ko sa kanila dapat parang G.R.O. entertain the customer para maganda sarbey pero hindi para ayain ng eyeball. Very wrong ☹
#BPOtruetolifestories ✍
