Meet & Greet with a new agent on my team.
Me: After your transition, how do you find the account?
Newbie: I was walking po sa mall...Me: 😬😟🥺
...Teka tagalugin ko na. Kamsta yung account para sau? Nahihirapan ka ba? Madali naman ba?
Newbie: Ayos naman po.
Me: 😕 K.#BPOEncounters